/ Support
How can we help?
Safe-use guidance
- Read the instructions supplied with each product before use.
- Wear the right protection: eye, ear and dust protection as the task needs.
- Secure your workpiece and keep hands clear of edged, moving or striking parts.
- Fit accessory bits only to compatible tools, and unplug or remove the battery before changing them.
- Keep tools away from children. Anyone 13–17 must be supervised by an adult.
Common questions
Do your kits include a power drill or router?+
No. Accessory packs such as the Router Bit Starter Set, Drill Bit Master Case and Cordless Bits Add-On contain bits and accessories only — no motor or battery — so you fit them to a compatible tool you already own.
Which currency are prices in?+
Every price on the store is in USD, and orders are charged in USD.
How is my payment handled?+
Payment is completed on Stripe's secure hosted checkout. We never see or store your full card number.
How do returns work?+
Most items can be returned within 30 days. Opened safety equipment cannot be returned for hygiene reasons unless faulty. See the Refund & Returns Policy for full detail.
Can under-18s buy?+
Accounts require you to be 18+, or 13–17 with a parent or guardian's consent. Anyone 13–17 must use tools under adult supervision. Registration is not permitted under 13.
Do you sell to businesses or in bulk?+
Yes — use the Bulk & Custom page to request a tailored kit specification and quote.